Legal

Terms of Service

Effective date: 8 November 2026

1. Who we are and what these terms cover

KartKore is karting operations management software provided by Before It's Gone LLC (“KartKore”, “we”, “us”). These Terms govern access to kartkore.com and the KartKore application (the “Service”) by the company that subscribes (the “Customer”) and by the people the Customer authorises to use it.

2. The Service

The Service provides a shop organizer for karting: fleet records and problem-report history per kart, parts inventory and spend tracking, repair orders and requests, inspections organised for state inspection, and charger repair orders. It is not a booking or point-of-sale system: no customer booking, ticketing or rider payments, and no vehicles, drivers or venue services are supplied.

3. Accounts and roles

The Customer controls its company account, its locations and who is given Owner, Manager, Employee or Track Marshal access. The Customer is responsible for activity under its account, for keeping sign-in credentials confidential, and for removing access when a person leaves. Each company's data is held in an isolated environment.

4. Customer data

The Customer owns its data. Data the Customer and its users enter — karts, problem reports, parts, orders, inspections and team information — remains the Customer's data. We process it only to provide and support the Service. The Customer is responsible for the accuracy of what its users enter, including part serial numbers recorded as stamped.

5. Acceptable use

Users must not misuse the Service, attempt to access another company's data, interfere with its operation, or use it unlawfully. Submitted forms are records of work and cannot be edited or deleted by the submitting employee.

6. Fees and payment

The subscription is priced per location and billed monthly: $349/mo for the first location and $279/mo for each additional location — 1 location $349/mo, 2 locations $628/mo, 3 locations $907/mo, 4 locations $1,187/mo, 5 locations $1,466/mo; 6+ at the same rate. A $49 one-time set-up fee applies per location and is charged for each location set up. Locations are chosen at signup and billed at that count; the billing card is taken via Stripe at signup and charged monthly on the subscription date.

Fees are stated exclusive of any applicable taxes, which the Customer is responsible for where they apply. If a payment fails, we may retry the charge and, if it remains unpaid, suspend access until the balance is settled. We may change prices for future billing periods and will give the Customer reasonable advance notice before a change takes effect. Except where required by law, fees already paid are non-refundable; cancellation stops future charges rather than refunding the current month (see section 8).

7. Availability and changes

We aim to keep the Service available and may update it over time. We may change features where reasonably necessary and will describe material changes to Customers. The Service may occasionally be unavailable for maintenance or for reasons outside our reasonable control.

8. Term and cancellation

The subscription runs month to month for the number of locations chosen at signup (or as later upgraded). The Customer may cancel anytime; cancellation takes effect at the end of the billing month. The Customer may request an export of its data at any time while the subscription is active and for 30 days after cancellation. After that period we may delete the Customer's data in the ordinary course, with any copies in routine backups removed within 90 days.

9. Intellectual property

The Service, the KartKore name and logo, and all related software and design are owned by Before It's Gone LLC or its licensors. These Terms grant the Customer a right to use the Service during its subscription only; they do not transfer any ownership.

10. Disclaimers

The Service is provided “as is” and “as available” to the fullest extent permitted by law. KartKore records information entered by the Customer's users; it does not warrant that a kart recorded as inspected or repaired is safe to operate. Safety decisions remain the Customer's responsibility.

11. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising out of or relating to the Service. Our total liability for any claim relating to the Service will not exceed the amount the Customer paid for the Service in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnity

The Customer will defend and indemnify Before It's Gone LLC against third-party claims arising from the Customer's misuse of the Service, from content or data the Customer's users enter, or from the Customer's breach of these Terms or of applicable law.

13. Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules, and the state and federal courts located in Connecticut have exclusive jurisdiction over any dispute.

14. Changes to these Terms

We may update these Terms. The version published on this page, with its effective date, is the version that applies. Material changes will be notified to Customers by email or by notice within the Service.

15. Severability and entire agreement

If any part of these Terms is held unenforceable, the rest remains in effect. These Terms, together with the Privacy Policy, are the entire agreement about the Service between the Customer and Before It's Gone LLC.

16. Contact

Before It's Gone LLC, operator of KartKore — support@kartkore.com.